Shipping & Returns

Shipping Policy

Thank you for shopping with Eros’ Hair & Beauty. We are committed to providing you with the highest quality products and a seamless shopping experience. All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided once your order is placed.

Returns & Exchange Policy

Due to the nature of our products and for hygiene reasons, **all sales are final.** We do not offer refunds or exchanges on any hair extensions, wigs, or beauty products.

We encourage you to carefully review your order before making a purchase. If you have any questions about a product, please do not hesitate to contact our customer service team before placing your order. We are happy to assist you in making the right choice.

Damaged or Incorrect Items

In the unlikely event that you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order at eroshairbeautycustomerservice@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.